Many cities require drivers to seek permission to leave their vehicles parked on public streets overnight. It has been our experience that not many police departments have an efficient system in place to handle and process these requests. MyCivic’s Overnight Parking module provides an all-encompassing solution to this matter. The traditional method of registering a vehicle for a parking exemption has been to call in to an operator. The desk officer takes the information from incoming phone calls, enters the data into the system, determines the eligibility of the request, and then posts the approval. Submitting the request through a website plugin or through the mobile app is a more streamlined way to accomplish this and it frees up staff to take care of other tasks. No longer is there a need for patrolling officers to call into the department with a question about a license plate number, then the wait while someone looks up the information from a spreadsheet, then the wait for them to get back to the officer with the answer – exempt or not? The secure online database allows users to submit their vehicle information and the parking location using pinpoint geo-location on a map. The information is immediately posted and is searchable from any device. Officers on the street have instant information about vehicle exemptions right at their fingertips and they know right away if a vehicle should be ticketed or not. This frees up the officer’s time to patrol the city for more serious issues as well as providing vehicle owners with the knowledge that their request will be received, effectively handled, and that their vehicle will be safe until morning.

Engage Citizens

We start with understanding what specific behavior you want your users to take.  What is your goal? From there we work together to create a solution that is optimized for the end-user.

Department Information

Information on officers, rules & regulations, PSAs, FAQs, contact information and much more at citizen’s fingertips.

Eagle Eye

Surveillance camera registry. Businesses and residents can voluntarily register their surveillance cameras and help deter and solve crime quickly in your community.

Daily Bulletin

Share arrest reports, traffic accidents and incident reports with your citizens using our native system or integrating with your existing software.

Crime Tips

Send in crime tips to your local law enforcement, with options to attach photos and GPS locate.

Third Party Integration

Easily connect with third party solutions to maximize their potential.

Most Wanted & Missing Persons

Use the power of crowd-sourcing to get information out about missing persons, most wanted persons and sex offenders.

Custom Forms

Vacation Patrol Request, Alarm Registration and more…create custom forms that can be used in both your app and on your website.

Push Notification

An engaging tool that helps departments stay in front of their citizens with the ability to send out push notifications instantly or schedule them for later, as well as decide who is notified – all users, users in a specific zip code(s) or select an area on the map and hyper-focus your messages.

Feedback

Create your survey in minutes. Reach your audience on every device. View results graphically and in real-time.

Overnight Parking Exemption

Make requesting and tracking Overnight Parking Exemptions easy for citizens and staff. Citizens can request from your website or mobile app.  Lists are automatically distributed to officers nightly.

Non-Emergency Issue Reporting

Robust CRM allows for non-emergency issue tracking and code enforcement. Offering custom workflows, issues are tracked from start to resolution and citizens can be updated on the progress along the way.

News & Events

Feed in your News, Facebook, Twitter, Instagram or YouTube channel aggregating all of your news channels into one location.

Implementation

Turnkey solution allows you to be live in weeks, not months. User-friendly Content Management System makes managing and updating content simple.

More to come...

We update our platform quarterly with new features and improvements. These updates are driven by our client’s feedback and ideas.

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