Training

Prior to the launch of your app, we walk your city’s staff through an online training session to train in navigating and working the CMS as well as implementing and using the app. If your city is located near our headquarters, we can even schedule an in-person training in your own conference room.

In the CMS, you will find our resource center, where you can go to access our knowledge base and find information on a number of topics, or procure answers to your questions in our FAQ cache.

As our client, you and all your staff will receive our monthly newsletter straight to your inbox. Each month we highlight a feature of the app, inform on new or upcoming features or products and give tips on marketing the app and further engaging your users.

MyCivic Apps employs the most forward-thinking minds in the business. We put these knowledgeable and savvy minds to work informing and educating the masses through our conscious and timely blogs. Check back often to learn what’s new in tech and how you can use technology to better your life and the lives of your citizens and users.

Join us live online for periodic webinars where we present and discuss app features and benefits, give demonstrations and answer all of your questions. 

While our CMS and platform are user-friendly and intuitive, and we provide numerous ways to seek and find answers as listed above, we know that sometimes when there is a need that must be addressed, only a living, breathing person will do. Your dedicated project representative is available to you to help with any problem, issue or question you may have.